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what a bag! help centre

  • Why reusables?
    Choosing reusable items such as reusable produce bags, facial wipes, and un-paper towels reduces our plastic waste and our environmental impact. Reusables help conserve resources and energy: if we choose reusables, the need for raw materials and production is decreased. Choosing reusables can save us money, as we will not have to re-purchase items nearly as often. Use of reusables reduces our carbon footprint, and contributes to a more sustainable and eco-conscious lifestyle.
  • What types of products do you offer?
    My products can be used in the kitchen, bath, for purchasing and storing produce and bread products, for skin care, for shopping, and for travelling and getting out and about. My mom makes the hemp bath and kitchen products, as well as fantastic cotton knit bags that can be used anywhere!
  • Why should I shop from "what a bag!" reusable products?
    Our products have been researched, and carefully designed. They have been selected and made to be durable and useful, as well as aesthetically pleasing!
  • How do you care for your products?
    All of our products can be washed. Alternatives to washing include rinsing, and spot washing. Alternatives to drying in a dryer are hang drying. Consider whether your product needs to be washed. Produce and market bags may only need an upside-down shake to release any debris. Washing less often, or by rinsing or spot washing, will extend the life of your purchase. I am happy to provide product care information for individual products if you wish to contact me at
  • Do you ship within Canada and the US?
    Yes. Please see our shipping page for rates.
  • How do I make changes to an order?
    Your order is very important to me! Please email me at and I will do my best to make the changes you would like.
  • When will I receive my order?
    My objective is to fill orders as quickly as possible, normally within 4 days. On occasion it may take longer to fill an order, due to unforeseen circumstances. If your order will require more than 4 days to put together, I will be in touch with you by email.
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